Privacy Policy

User Information

ARBENTIA CONSULTING, S.L. (ARBENTIA), hereinafter THE CONTROLLER, is responsible for the processing of the User’s personal data and informs you that these data will be processed in accordance with the provisions of the current regulations on personal data protection, Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), General Data Protection Regulation (EU) 2016/679 of April 27, 2016 (GDPR), and Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, providing the following information on the processing:

Purpose of the processing: to maintain a commercial relationship with the User and manage requests for different services and functionalities that we make available to you.

Planned operations for processing: sending communications via Email, WhatsApp, SMS, MMS, or any other electronic or physical means, present or future, that allows communications to be made. These communications will be carried out by THE CONTROLLER and related to their products and services.

Legal basis:

Data Retention Criteria: We will process your data for as long as necessary to address your request or inquiry.

Regardless of the duration strictly necessary to fulfill the corresponding purpose, we will subsequently keep your data properly stored and protected for as long as liabilities arising from the processing may arise, in compliance with the regulations in force at any given time. Once the possible actions in each case have expired, we will proceed to delete the personal data.

Data Update: In case of any changes to your data, please notify us in writing as soon as possible to keep your data duly updated.

Data Communication: Data will not be communicated to third parties, except under legal obligation.

To fulfill the purposes indicated in this Privacy Policy, it is necessary for us to give access to your personal data to entities located in territories outside the European Economic Area that do not provide a level of data protection comparable to that of the European Union, such as the United States. In such cases, we inform you that we transfer your data with adequate guarantees and always safeguarding the security of your data:

Recipient Identity: Google LLC.

1600 Amphitheatre Pkwy. Mountain View, California 94043

Purpose of Transfer: Use of Google Suite.

User Rights: Regardless of the purpose or legal basis under which we process your data, you have the right to:

• Withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.
• Access, rectify, port, and delete your data, and to limit or oppose its processing, as appropriate in each case.
• File a complaint with the supervisory authority (agpd.es ) if you believe that the processing does not comply with current regulations.

Contact Information to Exercise Your Rights:

We are committed to respecting the confidentiality of your personal data and ensuring the exercise of your rights.

Through written communication to the address of ARBENTIA CONSULTING, S.L. (ARBENTIA), with NIF B-86871167, located at Camino de la Zarzuela, 21, 2º D, C.P. 28023, Madrid, Madrid, Spain.

Or via email: dpd@arbentia.com

Your request will be addressed within 30 days, or as required and you will be informed of the need to extend the deadlines due to the difficulty of its management, up to 60 days.

Privacy Policy Modifications

This privacy policy may be updated at any time, in compliance with ARBENTIA’s principle of responsibility and proactive compliance. All cases of modifications will be based on the defense and guarantee of the rights of the data subjects.